Summary
"iTAGG offer the best deal available on the net, superb one on one service and rapid response to any problems or queries. In short they are just superb."
Glyn Williams, Amber Sound 107.2FM, Derbyshire UK
"Listener communication has increased by 30% and also advertisers use us more."
Dune 107.9 Radio Station: Local radio station
"We have found the service to be reliable. We would be happy to recommend iTAGG for handling similar SMS projects."
Food Standards Agency: Large government agency
"iTAGG don't charge us for each incoming SMS so we can pass this saving on to our 1000's of users."
ClubTropica.com: Social networking website
"iTAGG was a fantastic find. Keywords for £50 per year when others charge £100 per month - Cool!"
Leading UK digital marketing agency
"Incidents completed within SLA have increased by over 32% due to sms alerts to our support team."
Digital Republic: IT support/service
"Communicating by SMS is definitely the most effective way of reaching hundreds of people."
Jubilee Church: Church/charity
"I have to take my hat off to the techie support guys at iTAGG, they sorted my scripts out in minutes."
Paul: independant developer
"This service really sets us apart from our competitors."
Paul James Properties: Estate agent
"It is without doubt an essential service for our radio studios."
Gravity FM radio: Community radio station
"We've found the service extremely quick, efficient & cost effective. And easy to manage."
TD1 Radio: Internet based community radio station
"The imagination and technological skills of iTAGG seem endless."
Ellen MacArthur/OC Vision: Round the world yachts-woman
"Customer satisfaction has increased by 20% which is brilliant!"
Digital Republic: IT support/service
"We've used the iTAGG service for over 5 years and have found it very popular with our customers."
Stagestruck Dancewear: Large online dancewear and dance shoe retailer
"SMS rates are extremely competitive, especially when you look at the quality of delivery and speed."
Leading UK estate agency chain
Jubilee Church: Church/charity
"We have used a variety of iTAGG services to publicise the church and special events. It has worked really well in enabling people to book into events and obtain information about meetings. We have also used iTAGG to communicate with group leaders of our 6,000 delegate youth camp each summer. Communicating by SMS is definitely the most effective way of reaching hundreds of people who are all on a large campsite!"
Food Standards Agency: Large government agency
"I can confirm that The Food Standards Agency, an independent Government department set up to protect the public's health and consumer interests in relation to food, has been using the iTAGG service since 2006 for sending and receiving SMS text messages. The FSA has had a dedicated shortcode with iTAGG for over 2 years. iTAGG have setup a number of SMS subscription services and have also built and managed a bespoke text service to help promote better understanding of saturated fats. We have found the service to be reliable. We would be happy to recommend iTAGG for handling similar SMS projects."
Dune 107.9 Radio Station: Local radio station
"We use iTAGG to communicate with our listeners for competitions, song requests and for advertisers on specific keywords. Since using ITAGG our listener communication has increased by 30% and also advertisers use us more as we can provide a different type of marketing."
Leading UK estate agency
"As a leading independent property group in the South East of England we have been using the iTAGG service since December 2004 for delivering SMS text messages to our customers. We have utilised the email to sms gateway from our 100+ shops and have found the service to be reliable and the support team to be knowledgeable and helpful. We have always found the accounting and administration to be handled smoothly. Our prime objective was to cut costs; that we could also offer a great new service was a real bonus."
Digital Republic: IT support/service
"Itagg offer big business solutions at an affordable price, and best of all no technical know-how is required. We currently use your SMS solution with our online support desk, so when users log a new incident an SMS is sent to the engineer on call containing important information (time/date logged, priority, summary of fault). As an SMS is sent to an engineer this means that an engineer doesn’t have to be tied down to a PC checking for new incidents or waiting for emails, also the costs are lower for engineers as they don’t need special equipment/services eg Blackberry, GPRS. As engineers are able to receive notifications while on the road they are able to respond quicker, prioritise incidents and be more efficient. Due to those reasons as a company our incidents completed within SLA (Service Level Agreement) has increased by over 32%, and as a result of that customer satisfaction has increaed by 20% which is brilliant!"
Paul James Properties: Estate agent
"All estate agents offer pretty much the same service. However this really sets us apart."
Live8: Large international charity event
"Being able to put pictures taken by the crowd up on the Live8 London stage screens was a fantastic success thanks to iTAGG."
Kingfisher FM: Small independent local community radio station
"We are a small independent local community radio station who use iTAGG's low cost keywords on 60300 as a way for listeners of both online and FM streams to get in contact with us and join in the fun of the station. Not only that but it allows us to keep our listeners up to date with the latest news and roadshow information via SMS which is something we couldn't do with the traditional mobile phone number we used to have. The service has been very reliable and pretty simple to use – not to mention great value for money."
Ellen MacArthur/OC Vision: Round the world yachts-woman
"The imaginiation and technological skills of iTAGG enabled us to instantly update mobile users about progress on Dame Ellen MacArthur's record-breaking voyage."
Leading UK marketing agency
"We are very pleased with you platform and service and it is a key piece of our value proposition."
Autooutlet.co.uk: Classifieds website
"Recently re-launched free auto classifieds website autooutlet.co.uk has integrated the iTAGG facility on to their website to enable vehicle advertisers to take a photograph of their car, van, truck, motorcycle, motorhome, boat or aeroplane for sale and send direct to their online advert. The trial launch has been a success and autooutlet.co.uk will now commence their official promotional campaign."
lastminute.com: Holiday booking website
"The Mobycards service from iTAGG is a brilliant demonstration of the use of advanced mobile technology to bridge the gap between the mobile world and the real world."
My E-Nosh: Online food ordering business
"A brand new online food ordering business that enables customers to text in their favourite food order. Using iTAGG for our shortcode and sms services means that our customers now have great convenience in their busy lives and can place food orders whenever and wherever they like. We aim to grow our business by attracting many more tech savvy users and also SME’s who want to simplify food orders for their employees, saving time and money on processing employee expenses."
London Underground: Public transport provider
"This was an incredibly innovative use of mobile technology from iTAGG and years ahead of its time."
Homes2phones.co.uk: SMS service for estate agents
"An innovative service that offers estate agents and letting agents the opportunity to integrate sms technology into their sale boards offering fantastic benefits to both house hunters and property agents. The service is very new but the feedback has been very positive and is seen as a excellent additional service. The technology allows house hunters to text a unique code in whilst standing outside the property and instantly receive back the property details 24/7. The property agent then benefits as they receive the senders mobile phone number, and which property they are interested in, so they can follow this up as a lead."
Leading internet consultancy
"Undoubtedly, we remain convinced that it needs to form a necessary part of our communications weaponry."
TD1 Radio: Internet based community radio station
"TD1 Radio is a small internet based community radio station broadcasting from Galashiels in the Scottish Borders. Since we launched in December 2008 we've used iTagg to deliver our text messages via email relay to the presenter in the studio. We've found the service extremely quick, efficient and cost effective as well as being easy to manage from the friendly control panel. I don't know what we'd do without them. We're not a high volume user having only received around 140 texts, but it makes it easier for the younger generation to get in touch with us - everybody texts these days!"
Random House: International book publisher
"We have been extremely pleased with this service as a first step in our long-term ambitions to publish our book content in new and innovative ways by making the best use of new technology. We see this as a natural development for us and we are pleased that so many people have found the service so useful."
The Power Station. Media/radio broadcasting
"We currently have one sms short code being used in our radio studio. We wanted to provide our listeners with an easy to remember short code for sending text messages to our on-air radio studio. The short code text messaging service is used for requesting songs, entering competitions and allowing our listeners to send important news and information direct to our radio studio."
MG-Management: Music industry/artist management
"iTAGG is a fantastic service that can really make the fan base building intent of bands new and old much easier to achieve. I am an artist manager in the music industry and a lot of the work I do with new bands involves building their fanbase and the associated data required from this as quickly, and cost efficiently as possible. iTAGG's SMS service makes this increasingly easier for us to achieve allowing us to pick our own key words and promote the service both on stage and via affiliated promotional materials. It allows fans to join our mailing lists, enter competitions and such like easily and allows us to connect with our fanbases efficiently also."
Adelante Software: Software development
"We develop mobile credit card payments systems that run on a variety of devices including phones, PDAs and most recently the iPhone. We use your system for people to download and install copies of our mobile phone application."
Birkbeck, University of London
"At Birkbeck, University of London, we've found iTAGG's willingness to work with small scale users such as ourselves very welcome and refreshing. Full access to iTAGG's SMS/MMS gateways via their APIs has provided us with the opportunity to develop bespoke alert systems for our students and staff for an incredibly low entry cost, and we expect to build upon our initial systems to expand our use of iTAGG's services in the coming months."
Neon Marketing: Music industry/marketing
"Plan and execute street marketing campaigns for the Music Industry. iTagg's SMS service has proven to be a very cost effective tool which we can use with our artists throughout promotional campaigns. SMS allows us to collect data from fans before, during and after live shows in a cost effective and with more accuracy than conventional data capture methods."
Stagestruck Dancewear: Large online dancewear and dance shoe retailer
"We've used the iTAGG sms service for over 5 years now and have found it very popular with our customers. They can simply text DANCE to 60300 to get information on our dancewear or an update on their order. Customers love this service as they do not need to be on a PC to get in touch with us and is much faster and cheaper than a phone call."
Mobile Pie: Indie games and entertainment for mobile devices
"Used as part of marketing campaigns for clients, or more normally as a method of interaction in pervasive media games. We've found ITAGG's APIs very easy to interface with - allowing us to create systems for innovative pervasive media games. For example, we used ITAGG's shortcodes to allow people to submit MMS as part of the Moose Hunt game (http://www.moosehunt.mobi) we made for a client. That project went on to win the Mobile Communications award at the Media Innovation Awards in 2009."
Gravity FM radio: Community radio station
"As a Community Radio Station, interaction with the public is essential. The SMS service iTAGG have provided has enabled us to connect with our listeners, and currently we get around 200 sms messages for every e-mail. The service is fast and was easy to set-up. It is without doubt an essential service for our studios."
Conde Nast: Magazine publisher
"Being able to use existing editorial material from the printed guides made it a fantasitically cost-effective mobile solution from iTAGG."
ClubTropica.com: Social networking website
"Our iTAGG has allowed us to give an advance way for people to upload images directly to their profile pages and update feeds for everyone to see. For such a large website with various unique features, this has allowed us demonstrate easily some of what we offer, and the benefits of signing up to ClubTropica. In addition to this service, we also allow people to purchase a subscription to have unlimited MMS uploads, as iTAGG does not charge us for each MMS received we can pass this saving on to our thousands of users. Providing such a high quality service has allowed us to give off a professional image which is crucial for any start-up company to get that edge in the market. iTAGG can be used in a vary of ways; our choice was as a photo upload service and it has only been rewarding and beneficial to our company."
Cyber-cottage.co.uk: Telephony voicemail notifications
"We use iTAGG for delivery of SMS Voicemail notifications from our Asterisk telephony servers as well as SMS notifications of fault notifications to our customers from our network monitoring platform."
Skiddle.com: What's on guide and events ticket outlet
"One of the UK's fastest growing What's On Guides and a major ticket outlet for events across the UK. Each year we process tens of thousands of ticket orders for events across the country. A few years ago we identified an issue whereby customers purchasing tickets may not have enough time to visit a PC before attending, so needed a quick way to obtain their order reference number. To tackle this we introduced SMS order confirmations. Not only does this mean customers can buy a ticket, have the confirmation sent direct to their phone then enter an event just minutes later, it also helps when customers call, as they have their reference number handy. Originally we were using somebody else in South Africa as they offered decent bulk rates. Since earlier this year we've moved all our SMS to iTAGG as their pricing is now more competative and also we get the added advantage of a UK company to deal with. Thanks to the better rates not only have we managed to reduce our SMS spend, but we can now also introduce SMS into other areas of the order process, such as dispatch notification."
Parker Sandford: Digital marketing agency
"We are a digital marketing agency working with many large brands like DW Sports & Fitness (Dave Whelan's new venture acquired in part from JJB Sports), Pataks, Princes Foods, Adidas, Nike, Ainscough Cranes etc. We use the sms functions also for our new data management application, which through direct marketing, web marketing and mobile achieves over 15% response rates - a must for any marketeers wanting to develop a database of really hot business leads and who want to acquire detailed and vital information about their customers."
BelfastCity.gov.uk: Local government
"I love the text service from iTAGG. It’s a great way to communicate with Young People as the mobile is their 'life'. And I can reach so many and receive their comments with no hassle."
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